Given their customizable nature, HKD Outdoor items are produced "On Demand".
This implies that the times of realization, quality control and shipment are not particularly short: theorder processing has an indicative duration of 10 working days, except for special situations that we will communicate from time to time on the home page of the site.
Shipments are made by express courier (GLS in most cases) and under normal conditions are delivered in 24/48 hours, it is possible to track the status of the shipment within your HKD Outdoor account.
Updates regarding your order will also be communicated via email or SMS. We are not responsible for any errors / delays due to the service provided by the courier. Despite this, in case of problems, we are always available to find a solution together.